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Example formal business complaint letter. English word ordering exercise. Improve your sentence structure and grammar.

Instructions: The words in these sentences are not in order, study them carefully and try to rearrange them grammatically. The answers are at the bottom of the page
These are sentences from the letter. You need to put them back into order.

1) of a Robinson,*a*valued*customer ours. Mr I*recently*received*a*letter*from

2) written*to the*purchases*arrived*damaged. complain*that He*has

3) ourselves*in explanation*as how this*mishap would like*an We*pride quality*of occurred. to the products*and our

4) grateful*if resolved*to possible*so most as matter*can I*would this satisfaction. you everyone's be would*reply soon as that be

The answers are:
1) I recently received a letter from a Mr Robinson, a valued customer of ours.

2) He has written to complain that the purchases arrived damaged.

3) We pride ourselves in the quality of our products and would like an explanation as to how this mishap occurred.

4) I would be most grateful if you would reply as soon as possible so that this matter can be resolved to everyone's satisfaction.